Privacy Policy
Last updated: April 2025
IDPWA is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our portal and services.
1. Information We Collect
When you register as a member or use the IDPWA portal, we collect information you provide directly to us. This includes your full name, contact number, email address, shop or business address, Aadhaar number, and other details required for membership verification. We also automatically collect certain technical information such as your IP address, browser type, and usage data when you interact with our portal.
2. How We Use Your Information
We use the information we collect to process and manage your membership, communicate important notices and updates regarding IDPWA activities, verify your identity and eligibility for membership, issue membership certificates and ID cards, facilitate welfare scheme enrollment, and improve our services. We do not use your personal information for any commercial advertising purposes.
3. Information Sharing
IDPWA does not sell, trade, or rent your personal information to third parties. We may share your information with government bodies when required by law, district or local IDPWA committees for administrative purposes, and service providers who assist us in operating the portal under strict confidentiality agreements. Any sharing of information is done only to the extent necessary to fulfill the stated purposes.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is restricted to authorized personnel only. While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your membership is active and as required to comply with legal obligations. If you choose to terminate your membership, we will retain certain records as required by applicable law and for legitimate business purposes such as resolving disputes or enforcing our agreements.
6. Your Rights
You have the right to access the personal information we hold about you, request corrections to inaccurate or incomplete information, request deletion of your personal data subject to legal retention requirements, and withdraw consent for optional data processing. To exercise any of these rights, please contact us using the details provided at the end of this policy.
7. Cookies and Tracking
Our portal uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze how our portal is used. You can control cookie settings through your browser. However, disabling certain cookies may affect the functionality of the portal. We use only essential and analytical cookies — we do not use advertising cookies.
8. Third-Party Links
The IDPWA portal may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit through links on our portal.
9. Children's Privacy
The IDPWA portal is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify members of significant changes through the portal or via email. Your continued use of the portal after any changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
11. Grievance Officer
In accordance with applicable law, if you have any concerns or grievances regarding the processing of your personal information, you may contact our designated Grievance Officer. We will address your grievance within 30 days of receipt.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at privacy@idpwa.com or write to us at the IDPWA head office. We are committed to resolving privacy-related concerns promptly and transparently.
Your privacy matters to us. If you have any questions about how we handle your information, please reach out at privacy@idpwa.com.